Your clinic's WhatsApp,
finally organized.
Connect your clinic's WhatsApp Business number. Every incoming patient message appears instantly in PatientSort, sorted by workflow stage. Reply, approve quotes, and follow up on post-op recovery — all without changing the number patients already text.
The three workflows
PatientSort sorts every incoming WhatsApp message into one of three stages. The dashboard is organized around how your coordinators and surgeons actually think.
New leads
First-time patient messages arrive in the New Leads tab with country flag, detected language, and automatic intake questions. Coordinator taps a template, sends questions, and gets photos back — often within 15 minutes instead of 2 days. Patients feel heard; the clinic captures more bookings.
Awaiting quote
When photos arrive, they land in Awaiting Quote. The surgeon opens the tab once a day, reviews cards in 10–15 seconds each, taps the graft-count range, and the quote sends automatically. What used to take a surgeon two hours every morning now takes ten minutes.
Post-op recovery
30-day, 90-day, 6-month, and 12-month follow-ups happen automatically on schedule. Patients who used to feel abandoned post-surgery get structured check-ins. Complications get caught early. Reviews improve. Referral revenue grows.
Architecture and integration
PatientSort connects to your clinic's existing WhatsApp Business Account via Meta's official Cloud API. Your WhatsApp number stays the same. Your WhatsApp history stays intact. Patients notice nothing different — the first message arrives on WhatsApp, the reply comes back on WhatsApp. Your coordinators and surgeons just finally have a dashboard that makes the chaos manageable.
Security and compliance
EU-hosted infrastructure
Supabase Frankfurt for database and auth. TLS 1.3 in transit, AES-256 at rest. Row-level security partitions data by clinic.
KVKK and GDPR
Compliant by design. Data Processing Agreement signed with every clinic. Standard Contractual Clauses cover international transfers.
Human-approved AI
AI-drafted replies are suggestions only. Every outbound message is reviewed and explicitly approved by a clinic staff member.
Who this is for — and who it isn't
Great fit
- Hair transplant clinics
- Aesthetic medicine and cosmetic surgery clinics
- Dental clinics with international patients
- Any clinic with 50+ inbound WhatsApp messages per day across multiple languages
Not a fit
- Clinics that primarily use phone calls or email
- Clinics in U.S. markets subject to HIPAA — WhatsApp is not a HIPAA-eligible channel
- Pediatric clinics (WhatsApp requires users to be 18+)
- Emergency or urgent-care communications
Ready to see it?
We're onboarding a small group of clinics in private beta. If your clinic fits the profile above, get in touch.
Request early access